Shipping and Delivery
Do you ship to all countries?
Yes, we ship worldwide.
How much is the shipping cost?
Our products are shipped from Singapore. Shipping is free if your total order is more than US$400 (nett after discount).
Where is my order?
Once your order is shipped, you will receive a tracking number via email.
Will I be charged handling/customs fees, duties and taxes?
Yes. There may be duties, taxes or handling fees incurred on your shipment. These charges will be the customer's responsibility.
Tax and custom charges is dependent on your country law and regulations. rockthatjewel does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office.